Bd9 Privacy Policy

01 Introduction

Bd9 (bd9.vin) is a trusted online gaming platform in Bangladesh that places the highest priority on user privacy. This Privacy Policy explains what information bd9 collects about you, why it is collected, and how it is kept secure.

By using the bd9 website, mobile app, or any of our services, you are considered to have accepted this Privacy Policy. Please read it carefully before getting started. If you have any questions, our support team is always ready to help.

02 What Information We Collect

To create an account and use bd9's services, certain information is required. We only collect what is genuinely necessary to provide our services and keep you secure.

Directly Provided Information

• Full name, date of birth, and gender (for KYC verification)
• Mobile Number and Email Address
• National ID or Passport Number
• Payment method details (bKash, Nagad, Rocket number)
• Your chosen username and password (encrypted)

Automatically collected information

• IP address and device type
• Browser Type and Operating System
• Visit duration and page browsing history on the site
• Game history and transaction records
• Data collected via cookies and tracking technologies

03 How Your Information Is Used

Bd9 uses your information only for specific, defined purposes. We never use your data for anything beyond what is required.

• Account creation, management, and verification
• Processing Deposit and Withdrawal Transactions
• Providing and Improving Gaming Services
• Detecting and Preventing Fraud, Scams, and Illegal Activity
• Monitoring User Behavior to Ensure Responsible Gaming
• Customer Service and Support
• Meeting legal and regulatory obligations
• Sending promotional offers and bonus information with your consent

04 Information Sharing and Disclosure

Bd9 may share your information with third parties only in limited, specific circumstances. Those situations are outlined in detail below.

When Your Information May Be Shared

• Payment Providers: Relevant information is shared with payment services such as bKash, Nagad, and Rocket to complete transactions.
• Law enforcement agencies: Where required by legal obligation or court order, information may be shared with the relevant authorities.
• Security Agencies: When cooperation is required for fraud or cybercrime investigations.
• Technology Service Providers: With trusted technology partners who operate our services and are bound to comply with our Privacy Policy.

05 Data Security Measures

Bd9 uses multiple layers of security technology to keep your data safe. Our security measures are built to international standards.

• 256-bit SSL/TLS encryption — active on all data transfers
• Passwords are bcrypt-hashed — even we cannot see your password.
• Two-Factor Authentication (2FA) Support
• Automated suspicious login detection system
• Regular Third-Party Security Audits
• 24/7 security monitoring team

06 Cookie Policy

The bd9 website uses cookies — small data files stored on your device that help improve your browsing experience. We use three types of cookies in total.

Cookies can be managed at any time through your browser settings. However, disabling essential cookies may affect certain site functionality.

07 Your Data Rights

Under bd9's Privacy Policy, you have specific rights over your own data. We respect those rights and are committed to responding promptly.

08 Data Retention Period

Bd9 does not retain your data longer than necessary. Different types of information are subject to separate retention policies.

• Account Information: Retained for the lifetime of the account and up to 5 years after closure.
• Transaction Details: Retained for a minimum of 7 years as required by law.
• KYC Documents: Retained for up to 5 years after verification, then securely deleted.
• Gaming History: Retained for up to 3 years for Responsible Gaming monitoring purposes.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, data is automatically deleted using secure methods. In some cases, legal obligations may require certain data to be kept longer — you will be notified if this applies.

09 Minor Protection

Bd9 is strictly for users aged 18 and above. We never knowingly collect information from or provide services to anyone under the age of 18.

• Date of birth is verified at the time of registration.
• Government-issued ID is required during the KYC process to verify your age.
• Any account suspected of belonging to a minor is suspended immediately.
• All data associated with that account is securely deleted.

10 Privacy Policy Changes

Bd9 may update this Privacy Policy from time to time. Revisions may be made in response to new laws, technological changes, or business needs.

• For significant changes, advance notice will be sent to your registered email or by SMS.
• The date of any change will always be shown at the top of the page as "Last Updated".
• Continued use of bd9 after any changes constitutes acceptance of the updated policy.
• If you object to any changes, please contact support before closing your account.

Previous versions of this policy are available upon request. Check this page regularly to stay informed of any updates.

11 Get in Touch

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. bd9's dedicated privacy team is always ready to assist you.